I'm not usually someone who leaves negative reviews, but this experience was disappointing enough that I felt I should share it. The service felt extremely rushed from start to finish. Throughout my appointment, the technician was repeatedly scrolling on her phone and texting, which made me feel like my appointment wasn't a priority. To be honest, the work itself felt half-done. When you're paying around $100 for a service, you expect it to be completed with care and attention to detail, not rushed through. I left feeling like the quality simply didn't match the price. I've given this salon multiple chances, hoping each visit would be better, but unfortunately it hasn't improved. The atmosphere also felt quite pushy, which didn't make for a relaxing experience. Honestly, if my usual nail salon hadn't been fully booked and I needed to get in quickly, I wouldn't have come here. After this experience, I won't be returning. Cochrane has several other nail salons that provide much better service and make you feel valued as a customer.